The New Way to Say "Yes to The Dress" We miss our beautiful boutique and all the stunning designer gowns inside. Not to mention all our lovely Sophie Grace staff. We are so excited about our reopening on July 2nd after 4 months without our beautiful brides. We will be operating under some slight adjustments to our normal pace of business. We want to continue loving each and every one of our brides as best we can while continuing to remain cautious and as safe as possible!
Sophie Grace Bridal Cleaning and Health Protocols for COVID:
Health and safety of both our customers and staff is top priority therefore we are strictly following government guidelines surrounding Covid19. We politely ask all brides to read the below key points carefully before your visit to ensure you are fully aware of procedures in place. We thank you for your support at this time.
» Distancing must be practiced throughout each appointment. (Our showroom is large enough to practice social distancing with ease.)
» Each bride may bring one 'star guest' to the appointment.
» When the Bride arrives in the car park, we will ask her to call us and let us know of her arrival.
» Gloves will be provided whilst you look through our gowns if you choose.
» Hand sanitising gel and hand washing facilities will be available at all times during appointment. You will be asked to hand sanitise on entry to the store.
» Face masks will be provided to all customers and these are to be worn at all times.
» All surfaces and items will be disinfected and sanitised thoroughly prior to each appointment.
» Disposable cups and individual packaged refreshments will be provided.
What we're doing for our customers:
» We are regularly sanitizing our front desk, door handles, windows, work stations, and check out desk.
» We (staff) will then open the door for the bride and her guest; this way, neither of them touch the door or its handle.
» We have hand sanitizer available as you enter our showroom for you and your party.
» Our stylists wash their hands before and after each appointment, and maintain their social distancing, except for when helping with zipping up dresses.
» We check to ensure that employees are healthy each day, so that they are also welcomed into a stress-free environment.
» Our employees also maintain healthy distances from one another in the back office.
» We have high-speed wifi that can be used for FaceTiming other important party members.
» If your wedding date is scheduled for any time in 2020 we will let you know what designers/gowns would be available. Due to timelines, we might have some limitations however, many of our designers are prepared to accommodate rush orders once brides begin ordering again.
What we will continue to do:
Our commitment to you is safety and flexibility. We are constantly aware of and monitoring the protocols issued by the government. Above all else, we value the health and peace of mind of our employees and our brides. We'll keep you updated day-by-day in this dynamic situation.
Thank you for your patience and support. We hope you and your families are staying healthy and safe. We can’t wait to have our happy brides back in the boutique!
Sophie Grace Bridal